Customer Stories

Peak Media Benefits from ProMAX Products and Partner Support

“I learned about their systems by watching some of their 101, 102 and 103 video tutorials. As I gained understanding about the products, I saw that ProMAX fit a need for us,”
- Shannon Shearer, Peak Media


Videotape was the king of the hill when Shannon Shearer landed her first job in the high tech world of tomorrow. Now those bulky VCRs—often scratchy and muddled—have faded to become yesterday’s low-tech solution.

The present video landscape is all about upgrading resolution, flawless software, reliable equipment, and total immersion of the viewer. Are we closing in on images so perfect that their depth will give reality a run for its money? It certainly seems so.

For Shannon, providing tools for the tasks ahead is the name of the game. Her company, Peak Media, has been equipping Denver creatives for 20 years. They buy cameras, lighting, audio equipment, production systems, and other pieces that fuel the digital work puzzle. These markets include broadcasters, media producers, local government, corporate video, and education.

About a year ago, a long-term Peak Media customer recommended ProMAX to Shannon. She contacted the company. Shannon had some hesitations, of course. Getting up to speed with a new product line is no small task and, frankly, most manufactures do a terrible job of training and communicating. Shortly after contacting ProMAX, Shannon dove into the company’s partner training programs.

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Tim McGraw & Faith Hill

“Right now it’s where we’ve stored the masters for the new album, the master for the documentary, the masters for the music videos, and all the behind-the-scenes stuff that was shot. It’s all on the ProMAX at the office.”
- James Stewart, Senior Director of Marketing, EM.Co

Returning to concert touring together for the first time in a decade, Tim McGraw and Faith Hill have reaffirmed their position as the reigning King & Queen of country music. From April to October 2017, the pair soared through 80 shows.

The Soul2Soul Tour proved fun and memorable for the couple and their fans. So almost immediately after the tour ended, Tim and Faith extended the songfest. Twenty-five more performances have been lined up for summer 2018.

As Senior Director of Marketing at the entertainment management company EM.Co, James Stewart and his colleagues manage Tim McGraw’s career and business needs. For James, this meant that 2017 was all about Soul2Soul.

James was chiefly tasked with making certain that every moment of every performance was captured for a video documentary. This required lining up the personnel and electronics—everything from hiring experience camera operators to purchasing a new suite of electronic gear for editing and polishing the video.

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Getting Schooled in Macau, China

“In Asia, customers mainly want all-in-one box solutions that is easy to use. That’s what they look for. They also have an eye for security and low maintenance in their servers. So I knew from the beginning that we had to sell them ProMAX.”
- Wayne Law, Director of Business Development, WTS Broadcast Hong Kong

Walking onto the newly built University of Macau (UM) campus, Wayne Law was awed by the beauty of this 10,000-student school. Though the architecture has a Western look, the grounds create an Asian ambience with wide walkways of stone punctuated by water fountains and small gardens.

“When I first walked onto UM’s new campus, I felt lost since the campus is huge,” says Wayne, Director of Director of Business Development in China for the Hong Kong office of WTS Broadcast. This office is part of England’s WTS Media Group and is a reseller of professional equipment brands, such as ProMAX.

Wayne’s campus visit was the first step in a yearlong campaign to provide equipment to the UM Department of Communication’s new video production facility. The primary users will be aspiring journalists and others who see the future—caught on video.

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A Grand Convergence

“Because of the ProMAX system’s efficiency and the ability it gives us to easily share files within our team, the quality of our work has increased. What we produce is much more professional now. It gets noticed.”
- John Weaver, Senior Video Producer at OHS

A few years ago, the video production team at Ochsner Health System (OHS) in New Orleans faced a dilemma: they couldn’t reach tomorrow’s audience with yesterday’s hardware/software production system.

Freshly shot video presented relatively few problems for OHS. But photographs, film clips, and TV interviews going back to the 1940s or even the late 1970s could be a challenge. For every foot of film from of the past that’s been located, there are always better images eluding discovery. Jackson Ellisor, OHS Director of Creative Media, went in search of a solution.

As it happened, ProMAX was rocking the market with introduction of the first all-in-one, High-Performance Workflow Server. The system’s unmatched flexibility, reliability, and efficiency has raised the bar significantly for OHS productions.

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African Production Co. Gets Lucky with ProMAX Platform


Lucky Bean Media is an Africa based production company in Johannesburg, South Africa producing entertainment, reality and commercials catering to over 30 African countries.

“What really gets me excited about technology is how it can help me tell a story. That’s why we’ve gone for ProMAX Platform because it helps us deliver on the amazing stories we tell across the range of productions we have.” – Donald Clarke, CEO Lucky Bean


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